Hero photo

Mercure Serpong Alam Sutera

4-star Hotel, Adults only

4 stars

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

+62 212 966 8668
8,5
Very Good

based on 794 reviews

R897
Rate

per night

About Mercure Serpong Alam Sutera, Tangerang City

Cleanliness
8,6
Comfort
8,2
Location
9,1
Services
8,1
Staff
9,0
Value for money
8,3
Mercure Serpong Alam Sutera is ALLSAFE sanitary & safety label certified. ALLSAFE standards have been developed by Accor Global, Bureau Veritas and world's leading medical autorities. Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Mercure Serpong Alam Sutera photos


Rooms

Tue 12/11
Wed 13/11
Superior room
bed type unknown
bed type unknown
bed type unknown
Queen room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Adults only
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Cycling

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews

8,5
Very GoodBased on 794 verified guest reviews

Pros +
  • The reservation team is bit annoying. (in 4 reviews)
  • Near with mall n food center. (in 20 reviews)
  • The bed was so comfortable. (in 14 reviews)
Cons -
  • Staff looked clueless Overall experience was terrible and disappointing as first time guests. (in 3 reviews)
  • Maybe it was just the wrong time to check in. (in 1 review)
  • "Clean room, sound isolated windows." (in 22 reviews)


Mercure Serpong Alam Sutera room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    Mercure Serpong Alam Sutera is 13,2 km away from Jakarta Soekarno-Hatta Intl. You can typically expect your drive time from Mercure Serpong Alam Sutera to Jakarta Soekarno-Hatta Intl to be 24min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    Another more common option is to just take a taxi or rideshare service from the airport to Mercure Serpong Alam Sutera. The nearest airport to the hotel is Jakarta Soekarno-Hatta Intl.

  • Are there food options at Mercure Serpong Alam Sutera?

    Mercure Serpong Alam Sutera does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Mercure Serpong Alam Sutera at +62 212 966 8668. Guests staying at Mercure Serpong Alam Sutera are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Mercure Serpong Alam Sutera?

    You can reach the main line at +62 212 966 8668.

  • Does Mercure Serpong Alam Sutera have Wi-Fi available?

    Yes, Mercure Serpong Alam Sutera has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Mercure Serpong Alam Sutera?

    There is a hotel gym accessible to guests staying at Mercure Serpong Alam Sutera. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Mercure Serpong Alam Sutera?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Mercure Serpong Alam Sutera?

    R1 321/night is a good average price right now, and some users have even reported deals that start from only R1 044/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Mercure Serpong Alam Sutera?

    Yes, laundry services are accessible for guests staying at Mercure Serpong Alam Sutera, Tangerang City.

  • How many operators does momondo search for hotels in Tangerang City?

  • When did momondo last update prices for hotels in Tangerang City?

    Prices for hotels in Tangerang City are updated daily.


Places of interest near Mercure Serpong Alam Sutera

Attractions in Tangerang City, Indonesia curated by momondo

Mercure Serpong Alam Sutera location: Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

Top landmarks

Gading Raya Golf Course1,8 km
Cengkareng Golf Club13,9 km
Summarecon Mall Serpong2,6 km

momondo’s favourite Tangerang City hotels

Atria Hotel & Conference Gading Serpong

Cbd Gading Serpong, Lot #2 Jln. Blvd, Tangerang City

8,6
4 stars

R789


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? to track prices.

An easier way to manage your Tangerang City trip

We make it super easy to schedule, organise and travel with friends or family. Trips is free – and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Tue 12/11
Wed 13/11
Email me momondo's favourite deals

Find better results for your stay in Tangerang City