Hero photo

Sheraton Surabaya Hotel & Towers

5-star Hotel with Outdoor pool

5 stars

Jalan Embong Malang 25-31, Surabaya 60261

+62 315 468 000
8,9
Very Good

based on 769 reviews

R1 649
Rate

per night

Room type
Provider
Nightly total
Deluxe room
R1 649
King room
R1 691
Double room
R2 403

About Sheraton Surabaya Hotel & Towers, Surabaya

Cleanliness
9,1
Comfort
9,2
Location
9,5
Services
8,8
Staff
9,4
Value for money
8,7
Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in East Java is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.

Sheraton Surabaya Hotel & Towers photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Mon 18/11
Tue 19/11
King room
King room
No inclusions
bed type unknown
R1 691
per night
King room
No inclusions
bed type unknown
R2 762
per night
King room
No inclusions
1 king bed
R4 400
per night
King room
No inclusions
1 king bed
R5 843
per night
Double room
Double room
No inclusions
2 double beds
R2 403
per night
Double room
No inclusions
bed type unknown
R2 785
per night
Deluxe room
Deluxe room
No inclusions
bed type unknown
R1 649
per night
Deluxe room
No inclusions
1 king bed
R1 693
per night
Deluxe room
No inclusions
1 king bed
R1 714
per night
Deluxe room
No inclusions
1 king bed
R1 714
per night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hot spring bath
  • Water sport facilities (on site)

Fitness

  • Fitness centre
  • Tennis

Health and safety

  • Safe

Reviews

8,9
Very GoodBased on 769 verified guest reviews

Pros +
  • "Best place, Beside tunjungan plaza." (in 19 reviews)
  • Very attentive and friendly staff members. (in 48 reviews)
  • "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
  • Very old room. (in 19 reviews)
  • Furniture is very old (in 7 reviews)
  • "Old hotel, need a serious renovation" (in 17 reviews)


Sheraton Surabaya Hotel & Towers room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    If you're looking to go directly from Surabaya Juanda to Sheraton Surabaya Hotel & Towers, expect a 26min drive as they are around 14,0 km apart.

  • What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?

    A very popular option for travellers staying at Sheraton Surabaya Hotel & Towers would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at Sheraton Surabaya Hotel & Towers?

    Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. If you are staying at Sheraton Surabaya Hotel & Towers, you are more than welcome to order food through the hotel’s room service menu.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Sheraton Surabaya Hotel & Towers?

    If you have questions or concerns about your stay at Sheraton Surabaya Hotel & Towers, call +62 315 468 000 to speak with a front desk representative.

  • Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?

    Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?

    There is a hotel gym accessible to guests staying at Sheraton Surabaya Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Sheraton Surabaya Hotel & Towers?

    12:00 is the check-out time at Sheraton Surabaya Hotel & Towers. Late check-out may be available at the hotel's discretion.

  • How much is a room at Sheraton Surabaya Hotel & Towers?

    The average price for a night at Sheraton Surabaya Hotel & Towers found recently is R1 955 and can go as low as R1 674/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Sheraton Surabaya Hotel & Towers?

    Yes, you can take care of all your laundry needs with the on-premise services at Sheraton Surabaya Hotel & Towers, Surabaya. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya refresh daily.


Places of interest near Sheraton Surabaya Hotel & Towers

Attractions in Surabaya, Indonesia curated by momondo

Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261

Top landmarks

Tunjungan Plaza0,3 km
Joko Dolog Statue0,5 km
Sharp Bamboo Monument0,9 km
BG Junction0,9 km
Surabaya Plaza Shopping Mall1,1 km
Monumen Kapal Selam1,4 km
Cheng Hoo Mosque1,5 km
Heroic Monument1,9 km

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