Hero photo

Hyatt Zilara Riviera Maya

4-star Hotel, Adults only

4 stars

Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

+52 984 370 0500
8,7
Very Good

based on 321 reviews

R3 181
Rate

per night

Room type
Provider
Nightly total
King room
R3 181
Double room
R4 276
Standard Room
R5 146

About Hyatt Zilara Riviera Maya, Playa del Carmen

Cleanliness
9,4
Comfort
9,4
Location
8,7
Services
9,1
Staff
9,3
Value for money
8,3
Situated in Playa del Carmen, Secrets Capri Riviera Cancun All Inclusive -Adults Only provides elegant 5-star accommodation, as well as an outdoor pool, outdoor tennis courts and a sauna. It also features body treatments, a beauty centre and a ballroom. Those staying at the resort have access to its wide variety of outdoor activities, including scuba diving, fishing and kayaking. Staff are available 24 hours a day and can help with booking tours and tickets. The resort's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator. They each have movies-on-demand, a spa bath and a mini bar. Secrets Capri Riviera Cancun All Inclusive -Adults Only has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace. Cancun International Airport is less than a 35-minute drive from Secrets Capri Riviera Cancun All Inclusive -Adults Only, and a shuttle service is offered for ease of travel. Xcaret Eco Theme Park and Xcaret Archaeological Site are a easy drive from the property.

Hyatt Zilara Riviera Maya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Mon 11/11
Tue 12/11
Double room
bed type unknown
bed type unknown
bed type unknown
Resort Room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
Standard Room
2 double beds
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Adults only
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool with a view
  • Private pool
  • Spa and wellness centre
  • Massage
  • Sauna

General

  • Garden view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Sofa
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Disabled access
  • Adults only
  • Lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Kitchen

  • Kitchenette
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Outdoor

  • Terrace/Patio
  • Balcony

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Indoor play area
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Health and safety

  • Safe

Reviews

8,7
Very GoodBased on 321 verified guest reviews

Pros +
  • Room Service overall was great! (in 10 reviews)
  • Great Room with sea views ! (in 6 reviews)
  • Very nice pool with a good temperature. (in 9 reviews)
Cons -
  • "front desk, at Bell service." (in 4 reviews)
  • "Every time we ordered room service, what" (in 3 reviews)
  • Need a 24hr bar and beach activities (in 1 review)


Hyatt Zilara Riviera Maya room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Hyatt Zilara Riviera Maya from Cozumel?

    There are 21,9 km between Cozumel and Hyatt Zilara Riviera Maya. The drive to and from the airport should be about 40min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?

    A very popular option for travellers staying at Hyatt Zilara Riviera Maya would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Hyatt Zilara Riviera Maya?

    There is a restaurant at Hyatt Zilara Riviera Maya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 370 0500 for kitchen hours. If you are staying at Hyatt Zilara Riviera Maya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hyatt Zilara Riviera Maya have a pool?

    Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Hyatt Zilara Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Hyatt Zilara Riviera Maya?

    If you have questions or concerns about your stay at Hyatt Zilara Riviera Maya, call +52 984 370 0500 to speak with a front desk representative.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?

    Yes, there is a gym available to guests of Hyatt Zilara Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya check-out time is 12:00. Late check-out may be available upon request at the reception desk.

  • How much is a room at Hyatt Zilara Riviera Maya?

    The average price for a night at Hyatt Zilara Riviera Maya found recently is R9 441 and can go as low as R3 805/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Hyatt Zilara Riviera Maya?

    The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hyatt Zilara Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Parque Natural Tres Ríos1,2 km
El Camaleón Mayakoba Golf Club1,7 km
Calle Quinta Avenida10,0 km
Playa Maroma7,0 km
Playa Paraíso9,0 km
Playa principal de Playa del Carmen9,9 km

momondo’s favourite Playa del Carmen hotels

Joia Paraíso By Iberostar

Ctra. Chetumal - Puerto Juárez, Km. 309, Playa del Carmen, Quintana Roo

9,2
5 stars

R9 390

Hotel Partyholic

Calle 12 Y Primera Norte, Playa del Carmen, Quintana Roo

7,5
3 stars

R7 714

Costa Del Mar

Between 10th And 12th Street, Playa del Carmen, Quintana Roo

5,1
3 stars

R5 227

Riu Lupita

Lote Hotelero 1, Manzana 20, Playa del Carmen, Quintana Roo

8,2
5 stars

R2 516

Fairmont Mayakoba Riviera Maya - All Inclusive

Ctr. Federal Cancun - Playa Del Carmen KM. 298, Playa del Carmen, Quintana Roo

9,0
5 stars

R8 133


Save money when you book hotels with momondo
Best deals on hotels
Best deals on hotels
See deals from 3M+ hotels and accommodations in one place.
Free cancellation
Free cancellation
Use our filter to find stays with free cancellation.
Millions of reviews
Millions of reviews
Check ratings based on millions of real guest reviews.
Price Alerts
Price Alerts
Not ready to book? to track prices.

An easier way to manage your Playa del Carmen trip

We make it super easy to schedule, organise and travel with friends or family. Trips is free – and available to use no matter where you book.

Get notified when prices go down

Daily price changes in your inbox - only with Price Alerts.
Mon 11/11
Tue 12/11
Email me momondo's favourite deals